Agent Chat

Agent Chat is designed for you to remotely "meet someone" on a virtual tour, to be able to see and hear them while exploring and navigating the tour together using Zoom type technology! Try it out with a friend:

1/ click "Start Now" below using a PC, Mac, Linux or Chrome computer
2/ right mouse click on the first panorama and choose to START as HOST.
3/ enter your name and also the demo password, agentchat and "connect"
4/ Then your friend goes to lookin360.co.uk/tours/goldenpond. They click to Join Session and enter a name making sure camera and mic are turned ON.
5/ You now get a popup, choose the video camera icon and the chat begins!

THAT'S IT! It's very intuitive, so now you can chat away and explore together!

For more details about navigation and sharing navigation control see below.

START NOW

Agent Chat sharing control

Agent Chat allows the person ("Agent") who initiates the video chat/tour to control the tour, or to give control temporarily over to a customer so they can browse if preferred.
The Agent gives control by hovering the cursor over the video chat image of the customer and then clicking on the icon on the top right. A large cursor with a no-entry-type symbol appears on the customer image to indicate they now have control. To remove the control, the Agent clicks on this no-entry icon which then disappears.
There is a button for the customer to click to request control. This shows up as a flashing symbol on the Agent's screen so they can then allow navigation control.